1. Information on how to enter and the prize(s) form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. Entry is open to Australian residents aged 18 years or over.
3. Employees (and their immediate families) of the Promoters, and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. 
4. The promotion begins at 12:00am AEDT on 9 November 2026 and closes on 21 December 2026 at the time specified on the promotional entry form (Promotional Period).
5. To be eligible, individuals must complete the following steps during the Promotional Period:
   1. Spend $50 or more in one transaction at any retailer located at Forest Hill Chase during the Promotional Period;
   2. Scan and upload a clear, valid receipt showing the retailer, transaction date and qualifying spend; and
   3. Complete and submit the online entry form with all requested entrant details for entry into the prize draw.

Qualifying purchases may be made at any retailer trading at Forest Hill Chase. Purchases of gift cards, tobacco products, lottery products and any other items excluded by law or stated on the promotional entry form are not eligible. Multiple entries are permitted, provided each entry relates to a separate qualifying transaction and each receipt is submitted once only.

6. The Promoters reserve the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoters have reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoters discretion. Failure by the Promoters to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoters’ legal rights to recover damages or other compensation from such an offender are reserved.
7. Incomplete or indecipherable entries will be deemed invalid.
8. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
9. One prize draw will be conducted from all valid entries at 12 noon AEDT on 21 December 2026 at Forest Hill Chase, 270 Canterbury Road, Forest Hill VIC 3131, or at an alternative location determined by the Promoter.
10. Winner(s) will be notified by email and/or telephone using the contact details provided with their entry. The notification timeframe will be confirmed before the promotion commences.
11. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn.
12. The Promoter’s decision is final, and no correspondence will be entered into.
13. The prize pool comprises retailer-supplied prizes with a total RRP value of up to AUD $20,000.
14. The number of prizes, individual prize descriptions, values, suppliers and any prize-specific redemption or expiry conditions are TBC and will be confirmed in the final prize schedule before the promotion commences. The final prize schedule will form part of these Terms and Conditions.
15. Any ancillary costs associated with accepting or redeeming a prize are not included unless expressly stated in the final prize schedule. Redemption is subject to any terms and conditions imposed by the relevant prize supplier, including any validity, booking, availability or expiry requirements specified for the prize.
16. If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
17. The total prize pool is valued at up to AUD $20,000.
18. Winner(s) must claim or collect their prize in accordance with the instructions provided by the Promoter and may be required to present valid photo identification and the original qualifying receipt. Winners must claim their prize within 14 calendar days of being notified and follow the collection or delivery instructions provided by the Promoter. If notified on 21 December 2026, prizes must be claimed by 5:00pm AEDT on 4 January 2027.
19. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
20. If a prize is provided to the Promoters by a third party, the prize is subject to the terms and conditions of the third-party prize supplier and the provision of the prize is the sole responsibility of the third party and not the Promoter. The terms and conditions which apply to the prize at the time it is issued to the claimant will prevail over these Conditions of Claim, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the gift itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
21. Any prize not claimed within the period stated in the winner notification and final prize schedule may be forfeited, subject to any directions from a regulatory authority. Any unclaimed prize draw required by law will be conducted on a date, at a time and at a location to be confirmed before the promotion commences.
22. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoters, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoters reserve the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
23. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.
24. The use of any automated entry software or any other mechanical or electronic means that allows entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.
25. Nothing in these Terms and Conditions limits, excludes, or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoters (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
26. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoters (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoters’ control); (b) any theft, unauthorised access or third party interference; (c) any entry that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoters) due to any reason beyond the reasonable control of the Promoters; (d) any variation in gift value to that stated in these Terms and Conditions; (e) any tax liability incurred by an entrant or (f) use of/taking of a prize.
27. The Promoters collect personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, gift suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoters will also use and handle PI as set out in its Privacy Policy, which can be viewed at Haben - Privacy Policy
28. In addition to any use that may be outlined in the Promoters’ Privacy Policy, the Promoters may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoters. Unless otherwise indicated by the Promoters, the Promoters may disclose PI to entities outside of Australia (for a list of the countries, see the Promoters’ Privacy Policy), and cannot guarantee that any overseas recipient will not breach the Australian Privacy Principles. By entering the promotion entrants’ consent to the overseas transfer on these terms as permitted by the Australian Privacy Principles and agree that the Promoters are not liable in this regard.
29. The Promoters are Forest Hill Chase, 270 Canterbury Road, Forest Hill VIC 3131.